tableplus 1 FAQ – Answers for Filipino Players

You must be at least 21 years old to register and use tableplus 1. Age verification is part of the registration process, and additional identity documents may be requested when you process a withdrawal. Accounts found to belong to players under 21 will be closed immediately.

No. tableplus 1 operates a strict one-account-per-person policy. Creating multiple accounts — whether using different mobile numbers, email addresses, or a family member's details — is a violation of the Terms & Conditions and can result in all associated accounts being suspended. If you previously had an account, contact support before opening a new one.

Account recovery is handled through the 24/7 live chat support team. There is no automated self-service password reset link — all recovery goes through support to ensure identity is verified first. Have your registered Philippine mobile number and username or email ready when you contact support; this makes the process faster.

Not for basic access. You can log in and explore the platform after completing mobile OTP verification. However, KYC (Know Your Customer) identity verification is typically required before withdrawal requests are processed. This usually means submitting a valid government-issued Philippine ID. It's best to complete verification early so your first withdrawal isn't delayed.

All transactions on tableplus 1 are in Philippine Peso (PHP / ₱). Your wallet balance, bet amounts, and winnings are all displayed and settled in PHP. There is no currency conversion required when depositing through Philippine payment channels.

tableplus 1 supports Philippine local payment channels including bank transfer, Philippine online banking, and supported local e-wallets. GCash and Maya are among the e-wallet options available. Credit cards and cryptocurrency are not accepted as payment methods for gaming deposits or withdrawals on this platform.

Deposit processing times vary by payment channel. Most deposits via local e-wallets and online banking are credited quickly — often within minutes. Bank transfers may take longer depending on the sending bank. If a deposit hasn't appeared within a reasonable period, contact live chat support with your transaction reference number for assistance.

Withdrawals are processed back to your registered Philippine payment account — the same channel used for depositing, in most cases. Before your first withdrawal, you may be asked to complete KYC identity verification. Once verified, submit a withdrawal request through your account dashboard. Processing times depend on the channel; if there are delays, live chat support can provide a status update.

tableplus 1 covers a wide range of sports popular among Filipino bettors, including basketball (PBA and NBA), football, volleyball, boxing, esports, and international events. Markets are available for both pre-game and live in-play betting depending on the event. Check the Sports section or Bet page for the current market listings.

Live in-play betting allows you to place bets on a match or event while it is still in progress. Odds update in real time based on what is happening in the game. This means you can react to what you're watching — a momentum shift in a PBA game or a red card in a football match — rather than being locked into pre-game odds. Markets and availability vary by event.

Bets are settled once the relevant market result is confirmed — typically soon after the event ends. Winnings are credited directly to your tableplus 1 PHP wallet. If a match is postponed, cancelled, or otherwise affected, bets are handled in accordance with the platform's settlement rules outlined in the Terms & Conditions.

tableplus 1 offers live casino games (baccarat, roulette, blackjack, poker), eBingo sessions, and a slots library covering both modern video slots and classic reel games. Everything is accessible from the Game Lobby once you're logged in. Sports betting and Bingo are available through their respective sections.

tableplus 1 eBingo uses a digital format similar to Philippine-style bingo that many Filipino players are already familiar with. Sessions run at scheduled times throughout the day. Players purchase cards before the draw begins; numbers are drawn electronically and matched automatically against your card. Multiple cards can be held per session. Check the Bingo section for the current session schedule.

Yes. The tableplus 1 mobile app is available for Android and iOS and provides full platform access — sports betting, live casino, eBingo, slots, and your account management tools — in a layout optimised for smaller screens. Download it from the Download page. Mobile browser access through your device's web browser also works if you prefer not to install the app.

Your account is protected with 256-bit SSL encryption on all data in transit. Passwords are stored in hashed form — staff cannot see them. OTP verification is used when login is attempted from a new device or location. Login activity is monitored for unusual patterns such as repeated failed attempts or access from unfamiliar locations.

Contact live chat support immediately. Your account can be temporarily locked while the situation is reviewed. Change your password as soon as you regain access. Never share your OTP or password with anyone — tableplus 1 staff will never ask for either of these through any communication channel.

Accounts can be locked after multiple failed login attempts, due to unusual activity detection, a pending KYC verification, or a self-requested cooling-off period. If you're unsure why your account is locked, contact support via live chat. They can explain the specific reason and guide you through what's needed to restore access.

Log in to your account and navigate to the responsible gaming section in your account settings. You can set a daily, weekly, or monthly PHP deposit cap. Limits take effect immediately. You can lower your limit at any time; raising it requires a waiting period before the change takes effect. For full details, see the Responsible Gaming page.

Self-exclusion is a longer-term account suspension intended for players who feel their gaming is becoming a problem. During self-exclusion, you cannot log in, deposit, or bet. To request self-exclusion, contact live chat support directly. Reinstatement is not automatic and requires a review process. If gaming has stopped being enjoyable and is causing stress or financial concern, self-exclusion is a valid and respected step to take.

A cooling-off period is a short, defined break — from one day to several weeks — where your account is temporarily suspended. Access resumes automatically once the period ends. Self-exclusion is a longer commitment for players dealing with more serious concerns. It does not expire automatically. Both options are available through support and your account settings.

No. tableplus 1 does not guarantee any wins, returns, or profits on any bet or game. Online gaming is entertainment that involves real financial risk, and all outcomes are based on chance or the results of real sporting events. Gaming should never be approached as a way to make money or recover financial losses.